Refund and Cancellation Policy

May 19, 2023

Thank you for your purchase at We want to ensure your satisfaction and provide a transparent refund policy. Please read and understand our refund policy outlined below:

  1. Eligibility for Refunds:

    1. You are eligible for a refund if you encounter any of the following scenarios:

      1. The digital asset you purchased is defective, corrupted, or unusable.

      2. The digital asset received is significantly different from the description provided.

      3. Refund requests must be submitted within 14 days of the purchase date.

  2. Refund Request Process:

    To initiate a refund, please contact our customer support at and provide the following details:

    1. Your name and contact information.

    2. Order number and date of purchase.

    3. Clear explanation of the issue or reason for the refund request.

    4. Any relevant supporting documentation or evidence.

  3. Refund Evaluation:

    1. Our team will review your refund request and the provided information.

    2. We may request additional details or evidence to assess the validity of the refund request.

  4. Refund Decisions:

    1. If your refund request is approved, we will initiate the refund process within 7 days of approval.

    2. Refunds will be issued using the original payment method

  5. Non-Refundable Digital Assets:

    1. Some digital assets may be marked as non-refundable at the time of purchase. These items are exempt from the refund policy.

    2. Additionally, once a digital asset has been downloaded or accessed, refunds will not be issued unless the asset is defective or significantly different from the description provided.

  6. Modifications to the Refund Policy:

We reserve the right to modify, change, or update this refund policy at any time without prior notice. Any changes to the refund policy will be effective immediately upon posting the revised version on our platform.

Please note that this refund policy applies solely to digital assets purchased from our platform. For any concerns or inquiries regarding refunds, please contact our customer support at We appreciate your understanding and cooperation.

Cancellation Policy

If you'd like to cancel a paid subscription to a publication, follow these steps:

  1. Navigate to your Substack Settings page at this link:

  2. Under Subscriptions, click on the paid publication you want to cancel your subscription to.

  3. Scroll to the Account actions section and click on the link next to "To cancel your paid subscription, click here".

  4. On the next page, select "Cancel Subscription".

Once you cancel your subscription, it will terminate at the end of the billing period, and you will not be charged again.

If you're on a 7-day trial, the trial will end as soon as you cancel the subscription.